Repairs · 3 min read
Boiler stopped working? Check these five things first
Simple checks that sometimes save a call-out.
Before you call, try these. They're safe to do and fix more breakdowns than you'd think.
- Check the pressure gauge. Most boilers want around 1 to 1.5 bar when cold.
- Check the thermostat and timer are calling for heat, and that the batteries are fine.
- In freezing weather, check the condensate pipe outside. Pour warm (not boiling) water over it to thaw it.
- Check other gas appliances work. If not, the issue may be your gas supply.
- Note any fault code on the display. It helps us bring the right part.
When to stop and call
If you smell gas, leave the property and call the National Gas Emergency Service on 0800 111 999. Otherwise, call us or book a repair online at a fixed price.
Written by the Swinton team. Reviewed by Sean Kelly, Gas Safe engineer, and Robert Parker, NICEIC electrician.
